Privacy Policy
Privacy Policy (POPI Act Compliance)| Beyond D Sea Travels – Safe & Secure Travel Services
Learn about Beyond D Sea Travels, founded by Ilene Pieterse in 2021. We create personalized, stress-free travel experiences with care, expertise, and a passion for exploring the world.
Last updated: 1 January 2026
Beyond D Sea Travels (Pty) Ltd
Beyond D Sea Travels is committed to protecting the privacy and personal information of our clients, partners, and website visitors in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect personal information.
1. Responsible Party
Beyond D Sea Travels is the Responsible Party as defined in POPIA and is accountable for ensuring that personal information is processed lawfully and responsibly.
2. Personal Information We Collect
We may collect and process the following personal information, where necessary:
Full names and surnames
Identity or passport numbers
Contact details (email address, phone number, physical address)
Travel-related information (flight details, accommodation preferences, visa details)
Payment and billing information
Emergency contact details
We only collect information that is relevant, adequate, and necessary for providing our travel services.
3. Purpose for Collection
Personal information is collected and processed for the following purposes:
Booking flights, accommodation, tours, and travel-related services
Communicating with clients regarding travel arrangements
Processing payments and issuing invoices
Complying with legal and regulatory requirements
Improving our services and customer experience
4. Lawful Processing and Consent
Personal information is processed lawfully, fairly, and transparently.
By engaging with Beyond D Sea Travels, clients consent to the collection and use of their personal information for the purposes stated above, unless otherwise required by law.
5. Sharing of Information
We may share personal information with trusted third parties such as:
Airlines, hotels, and tour operators
Payment service providers
Government authorities where legally required
All third parties are required to maintain appropriate confidentiality and security measures.
6. Information Security
Beyond D Sea Travels takes reasonable technical and organisational measures to safeguard personal information against loss, unauthorised access, misuse, or disclosure.
7. Retention of Information
Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law.
8. Data Subject Rights
In terms of POPIA, data subjects have the right to:
Access their personal information
Request correction or deletion of information
Object to the processing of their information
Withdraw consent (where applicable)
Lodge a complaint with the Information Regulator
9. Children’s Information
Beyond D Sea Travels does not knowingly process personal information of minors without the consent of a competent person, unless permitted by law.
10. Contact Details
For any queries regarding this Privacy Policy or the processing of personal information, please contact:
Beyond D Sea Travels
Email: info@beyonddseatravels.co.za | bookings@beyonddseatravels.co.za
Phone: +27 73 901 8441 | +27 72 576 2370
Address: Online Travel Agent